Refund Policy

Last updated: June 2026

1. Our Commitment

We want you to be completely satisfied with the BuiltbyFatima Strategy Toolkit. If you are not happy with your purchase we are here to help.

2. Subscription Refunds

We offer a full refund within 7 days of your initial subscription purchase if you are not satisfied with the toolkit. After 7 days all subscription payments are final and non-refundable.

Monthly renewals are non-refundable. If you wish to cancel your subscription please do so before your next renewal date to avoid being charged.

3. Top-Up Credits Refunds

Top-up credit purchases are non-refundable once credits have been added to your account and used. If you purchased a top-up but have not used any of the credits, contact us within 48 hours for a full refund.

4. How to Request a Refund

To request a refund within the eligible period, contact us at:

• Email: info@kohesia.com
• Instagram: @BuiltbyFatima

Include in your message:

• Your full name
• Your email address used for the account
• Your reason for requesting a refund
• Date of purchase

We will process eligible refunds within 3 to 5 business days.

5. Exceptions

Refunds will not be issued for:

• Subscriptions cancelled after 7 days of initial purchase
• Monthly renewal charges
• Top-up credits that have been used
• Accounts found to be in violation of our Terms of Service

6. Cancellation

You can cancel your subscription at any time by contacting us at info@kohesia.com. Cancellation stops future charges but does not entitle you to a refund of the current period.

7. Contact

For refund requests or questions: Email: info@kohesia.com — Website: kohesia.com